i2iOptique Frequently Asked Questions
Yes, we carry a wide variety of frames, which are not all listed on the store. If you’d like a particular model or color, give us a call at 480-767-3450. We can also order any style of sunglasses from our brands, even if we do not have them on showcase at the store or website.
Because all of our glasses are custom made, there will be a shipping lag time of up to two weeks. This lag time is based on order, availability, and prescription. You will be made aware of this lag time with an expected “ship by” date.
No. Because this industry is high in counterfeit frames, we unfortunately cannot offer returns or exchanges. We are experts in the industry though, so we’re sure an order placed with us won’t need to be returned! And if you’re local to the Scottsdale area, we invite you to come to our store to try on frames.
We ship USPS Priority with insurance. The shipping cost is $15 for domestic and $25 for international shipments.
Yes, we will ship orders anywhere in the world.
When ordering your glasses, you will need your prescription, as we do not give eye prescriptions.
Every order placed with i2iOptique is a custom order and will be treated with the highest level of attention to detail.
Our storefront, located at 14144 N 100th Street, Suite B110 in Scottsdale, Arizona, is open according to the following hours:
Mon-Tues: 10:00am - 6:00pm; Wed: 10:00am - 7:00pm; Thurs: 9:00am - 6:00pm
Fri: 10:00am - 6:00pm
Sat: 11:00 - 3:00pm
Sun: appointment only
We accept Eyemed, Avesis, Spectera, and many other vision plans.